Contact Details:

You can contact us by phone on: 07880 624128

 

Alternatively you can contact us by email using the form below.

* Please check that you've entered your email address correctly.

* We endeavour to reply to all messages promptly. If you haven't received a reply from us please check your 'Junk' folder.

* Please be aware that emails are not considered secure so don't include any personal data in your message and just use your first name please.

* Please read our Privacy Policy below and confirm that you have read it before sending your message.

 

I have read & Accept your Privacy Policy *
 

 

Privacy Policy:

1.This website does not use cookies and does not collect, store, or share any data.
2.

Alan Robson is both the 'Controller' and 'Processor' of all personal data. We do not share your personal details with anyone. The only details we hold are the minimum we need to provide our services to you and which you knowingly give. At Robson Electrical Services we are committed to maintaining the trust and confidence of our customers or visitors to our website. In this Privacy Policy we have provided information on when and why we collect your personal information, how we use it and how we keep it secure.

3.If you contact us by email using the form above, then you will be sending some personal data to enable us to reply to your message. ie: your personal email address, your first name and your message to us. We will only use this personal data to be able to reply to your message and it will only be kept until our messaging is concluded, when all your messages and contact details will be deleted.
If you feel you can't accept our Privacy Policy but still send a message, then we will read and reply as necessary and then immediately delete your message and email address from our system.
4.

We use the data we hold to enable us to provide our electrical services to you, such as answering initial enquiries, providing quotations, keeping you informed of work progress etc and sending invoices.
For legal reasons we will need some of your personal data for the purpose of issuing electrical certification, informing NAPIT (consumer confidence organisation) and the necessary building regulation departments of electrical works to conform with Part "P" regulations.
Legally we also have to keep our accounts system, invoices etc for 6 years. After this time all records are deleted.
Where we need your personal data for quotation purposes and the quotation does not move to the contract stage, your data will then be deleted after 3 months.
The personal data we will need is your name, address, email address and contact number, which will be stored on our computer accounting system.
We do not share any of your details with any other company without your consent.
Our accounts system is kept on a secure password protected computer system.

5.If you phone us and leave a message on our answer machine, that message will be deleted from our answer machine as soon as we've listened to your message and replied to your call if necessary.
6.If any of the personal information you have provided changes, ie: your email address, name, contact number etc. then please inform us so we can amend your data. Don't put any personal information in an email, other than change of email address which obviously comes through on an email anyway.
7.You have the right to ask to see your personal data at any time. We can post that out to you. We may require some proof of identification for your own security.
8.You have the right to ask for your personal information to be deleted at any time. Simply send an email with the message "Please Delete And Shred All My Personal Data"

You can write to us at...

 

Robson Electrical Services

2 Dusty Miller Cottages

Sheffield Road

Barlborough

Nr Chesterfield

S43 4TN

TrustMark logo NAPIT logo Part P approved